Real-time return sync

Once an order is synced to ReBound, it can be returned by consumers through our returns portal or any portal using our headless API.

Return registration experience

Consumers can:

  1. Find their order (already pushed to ReBound through the order sync🔗).
  2. Select items to return
  3. Update contact data
  4. Choose a carrier option
  5. Make a payment (if applicable)
  6. Obtain a return label or QR code

Shopify return creation sync

When the return registration is complete, the integration will:

  1. Create a return in Shopify with the selected items.
  2. Create a reverse delivery in Shopify with the return tracking number.

How it works

When the return registration is complete, a webhook (back-end notification) from ReBound will be triggered to the integration. It will respond by acquiring all the necessary data and pushing it to your Shopify store through the Shopify Admin API.