TikTok Shop integration
Welcome to the ReBound-TikTok Shop integration user documentation. Learn how to get started.
Why use it 🧭
To enable ReBound-managed returns for TikTok Shop, a data integration between the two systems is required. For instance, to generate a return label through the ReBound API when a return is registered in TikTok Shop.
Our plug-and-play TikTok Shop integration simplifies and speeds up this process, linking your stores to ReBound within minutes as a TikTok Shop app.
What it does ✅
Our TikTok integration enables ReBound-powered returns management for your TikTok Shop stores.
Once installed, it connects TikTok Shop to ReBound via APIs and webhooks for instant data exchanges.
When customers register a return in TikTok, it's automatically created in our system. We generate and upload the return label to TikTok for customer use within minutes.
The parcel is then managed by our returns network as per our agreement.
Before getting started 📝
Before installing and setting up the integration, you'll need:
- A signed contract and statement of work (SOW) with ReBound: Required for setup and API credentials. Contact your ReBound client manager if in doubt.
- Access to TikTok Shop store(s): Ensure you have access to the stores you want to link to ReBound.
- ReBound API credentials: Contact your ReBound implementation manager if you need details or haven't received them.
- Existing order integration with ReBound: Ensure your order management system is integrated with ReBound. Learn more🔗.
Updated 5 months ago