Testing the integration (test and live modes)

Summary

Our integration has two modes: Test and Live.

You can choose which mode to enable when installing the app.

If you wish to change the mode, please uninstall the app, install it again and select the other mode.

Test vs Live modes comparison

When installing the ReBound-Shopify integration, you can choose between "Test" and "Live" modes. This allows you to configure which ReBound API environment the integration should work with.

Test mode 🔧

Live mode 🚀

When to use

You are on a development/test store.
You are still testing the end-to-end flow.
You are still getting familiar with the app.

You are on a live/production store. You've confirmed with ReBound you're ready to go.
You have tested everything.

ReBound environment

Pre-production

Production

ReBound consumer portal (if enabled)

{yourstore}.pre.myreturnsportal.com/

{yourstore}.myreturnsportal.com/

ReBound CS portal (if enabled)

customer-service.pre.reboundplatform.com

customer-service.reboundplatform.com

How to set it up

You can simply tick one of the boxes during the app's installation:

How to change the app mode

Once the integration is set up in either Test or Live mode, the setting can't be changed.

You can always uninstall the app from your Shopify store and install it again. When you install the app again, you are able to select a different environment.