For AI agents: visit https://docs.reboundreturns.com/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI.
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v1.0

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GET STARTED

  • Introduction
  • Authentication

ReBound integration

  • Order API v2
    • How to authenticate
  • Shopify integration
    • Install the integration
      • Testing the integration (test and live modes)
      • Shopify data requirements
      • Multi-store set ups
      • Shopify data requirements
    • Sync sales orders to ReBound
      • Choose which orders to sync
      • Enable benefits for premium customers
      • Make items non-returnable
      • Historical order sync
    • Sync returns to Shopify
    • Issuing refunds in Shopify
      • Refund milestones
      • Manual processing & email notifications
      • Refunds to the original payment method
      • Store credit refunds
      • Gift card refunds
      • Exchanges release
  • TikTok Shop integration
    • How it works
      • Return creation
      • Refunds
    • Setting it up
      • ReBound API credentials
      • ReBound legal entity
      • Advanced order matching and external order ids
      • Configuring SaaS/managed lanes
      • TikTok Shop settings
    • Updating the integration settings

Consumer Portal Headless API

  • Consumer Portal Headless API
  • How to Authenticate
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Exchanges release

🚧

This page is still in development and will be added soon. If you have any questions about exchanges release (exchange trigger), please reach out to your ReBound Implementation Manager.

Updated 3 months ago


What’s Next

Learn about other possible refund outcomes and how to configure them:

  • Refunds to the original payment method
  • Manual processing & email notifications
  • Store credit refunds
  • Gift card refunds